‘’We had our first delivery with Opal products on the 14th October 2013 and currently we purchase 4 California scents products with them so it is quite a small range. Opal are an extremely friendly company to work with and are more than happy to work out solutions to any issues we may have.

To give an example Opal helped us with clip strip lines where they have resourced new boxes to help achieve how we wanted this delivered. As a business we operate a 7 day lead time on our DC so at the moment we do not utilise their quicker lead times. However it’s comforting to know that these quicker lead times do exist. For retailers, fulfilment is a big issue as without stock you cannot sell the products. This year opal are showing 100% for their fulfilment which is a huge positive.

I would wholeheartedly recommend Opal based on their current performance and service. Opal’s service levels are excellent with 100% fulfilment, on time deliveries and they provide first class communication’’.

Ryan Coulton
Category Manager - Hardware & Automotive
The Range